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With the rise of social distancing measures, and to ensure your workforce's health, employers have team of dozens or even hundreds (or thousands) of employees working from home right now. This change to a home-based employee lifestyle has some HR managers scrambling to ensure timely and informative communications. From telling staff about new work policies to communicating vital health insurance information, how can organizations ensure they are effectively communicating with their remote staff?
The home conditions for your remote employees might include distractions from home schooled children, limited time to focus during the regular workday, or even taking care of family members who are sick. Instead of adding to their stress, find ways to adjust your communications to help ease their worries.
There are lots of employee status changes that could affect your workforce at this time. Some could be furloughed, taking time off through FMLA or even a permanent staff reduction. You'll need to be able to effectively share important benefits and employee information in a safe, secure manner. Communications should be in compliance with personal information protection rules, including HIPAA.
One safe method is to use a secure online portal to communicate with employees. There are free and paid resources that are available through your benefits program right now. They range in style and complexity, but even the most basic communications portals provide HR departments many ways to provide secure and compliant information to employees.
Talk to your internal team on what they feel comfortable implementing at this time what's best in your current benefits plan options and HR and IT team's capabilities.
It can be a scary time for employees who are out sick with COVID-19 illnesses or who are looking to ensure their healthcare coverage after a layoff. The federal government provides some initial resources:
There are also employee benefits that you might be able to control, such as:
Learn more about what your plan provides and how you can adjust costs for your new working conditions. You can best help your employees by being there for them now, and in the future.