PayneWest Blog

Wildfire Claim Information

Has your home sustained fire or smoke damage from the recent wildfires?  Have you been evacuated?  Please know we are here to help. 

Report the loss:

  • If you have a personal lines claim (Home, Auto, Boat, RV, etc.), please call your insurance carrier directly to report your loss. In most cases during emergencies, this is the most efficient manner to report your claim. Be prepared to provide your policy number, the date of the incident, and as much detail about the damage as possible. If you need help finding your carrier contact information please visit our Carrier Contact page.
  • If you are a commercial lines (business) client please contact your local office to report the loss. Be prepared to provide your policy number, the date of the incident, and as much detail about the damage as possible.

Mitigate damages:  Once the fire is out and it is safe to return, take reasonable steps to prevent further damage, e.g., make temporary repairs to secure the building.

Keep receipts:  If you incur costs for lodging and/or meals due to fire damage to your home or an evacuation, keep all of your receipts to submit to your insurance adjuster for consideration.

You can contact us directly if you have questions or have not received contact from your insurance adjuster (a reasonable expectation is 48 hours). Contact your local office here.

For additional information, you can also visit our wildfire claim information page.

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              First, tell us about you:






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                      You are ready to submit the form:


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