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Report the loss:
Mitigate damages: Once the fire is out and it is safe to return, take reasonable steps to prevent further damage, e.g., make temporary repairs to secure the building.
Keep receipts: If you incur costs for lodging and/or meals due to fire damage to your home or an evacuation, keep all of your receipts to submit to your insurance adjuster for consideration.
You can contact us directly if you have questions or have not received contact from your insurance adjuster (a reasonable expectation is 48 hours). Contact your local office here.
For additional information, you can also visit our wildfire claim information page.